Support
How can we help?
Pick the one that’s you, and you’ll find your answers and where to write.
You run a business
You can ask us about
- Signing in to your dashboard
- Adding staff and venues
- The scanner at the counter
- Billing, invoices and cancelling
You collect stamps
You can ask us about
- Signing in with the emailed code
- Joining a business’s card
- Your code at the counter
- Deleting your account
Missing a stamp or a reward? Ask at the counter where you got it: the business can put it right for you there.
Answers first
Your question may already be answered on our pages.
When you write
- Say whether you run a business or collect stamps.
- Name the business, and the venue if it has more than one.
- Tell us what you did and what you saw; a screenshot helps.
- Never send your sign-in code or your password: we never ask for them.